RHUB Remote Support products

By

Prabir Sen

Posted Date: Friday, July 18, 2008 | Viewed: 69
Posted In Category: Article Directory > Communications > Video Conferencing Articles
Video Conferencing RSS Feed | Email to Friend | Report Article | Post A Comment


RHUB Remote Support products provide your remote client with support services, taking full control of the remote computer, diagnosing the faults in the system, and providing solutions. Remote services are generally provided to such organizations where internal resources are limited, and need fast recovery of their computer systems and networks. RHUB remote support system takes control of your computer, and finds out the fault in the system, and remotely provides the correct solution to rectify the fault.

RHUB Remote Service system provides the means to set up remote connectivity with the customer's computer, and establish a remote session in diagnosing the faults in the remote computer system. The service provider takes control of the remote computer, and if required may re-boot the computer. As and when the computer gets booted it automatically joins the remote service session for further investigations.

With RHUB Remote Service systems, your call capacity could increase substantially. The system would help you to resolve your customer remote system issues, and also reduce incident handling time. RHUB Remote Service means drastic cut in costs, along with the speed with which you can start a service session with your client's computer system. It provides you with unattended remote support, and in order to enable a full unattended capability, all RHUB Remote Service products are available with full functions of RHUB remote access appliance.

RHUB Remote Service systems let you take control of the remote computer as soon as the attendee joins your support session. It lets you view and control the remote computer right away, the moment a confirmation is received from the attendee of the remote computer. The attendee may leave the computer on service session, leaving it unattended while doing other jobs. The entire session can be recorded and can be submitted to the client and also kept for audit purposes.


Article Tags: remote access software, remote computer access, web conferencing product

http://www.rhubcom.com/web_conferencing/remote_support.html

Comments on RHUB Remote Support products:
Post A Comment on RHUB Remote Support products
    No Comment Posted Yet...

Related Articles on Video Conferencing

  1. RHUB Makes TurboMeeting Demos Viewer Friendly and Easy to Understand by Don Rainwater
    RHUB TurboMeeting web conferencing software is delivered via appliance supporting your PC and Mac us...
  2. When You Choose RHUB You Choose RHUB’s Partners Which Are the Best in the Web Conferencing Appliance Field by Don Rainwater
    RHUB TurboMeeting web conferencing solution is delivered via appliance supporting your PC and Mac us...
  3. If You Are the Communication Decision Maker for Your Company, By Choosing RHUB Web Conference Appliance, You Are in Good Company by Don Rainwater
    RHUB TurboMeeting web conferencing solution is delivered via appliance supporting your PC and Mac us...
  4. RHUB the Problem Solver in Web Conferencing Technology: Your Communication Nightmares Become Dreams by Don Rainwater
    RHUB TurboMeeting internet web conferencing appliance supports PC and Mac users. Universal attendanc...
  5. Telephone conference vs. Web Conference: RHUB Brings Body Language Back into the Negotiation by Don Rainwater
    RHUB TurboMeeting interactive web conferencing appliance supports PC and Mac users. Universal attend...
  6. To Produce or Consume: RHUB Stands the Test of Comparison with Other Web Conferencing Services by Don Rainwater
    The origin of the word ‘consume’ comes from the Latin language. The word came into being about 1380 ...
  7. A Penny Saved is a Penny Earned Still Rings True with RHUB Web Conference Appliance and Software by Don Rainwater
    RHUB TurboMeeting web conferencing product is delivered by appliance supporting PC and Mac users. Un...
  8. Why Go With RHUB Web Conferencing Appliance? by Don Rainwater
    RHUB TurboMeeting web meeting appliance supports PC and Mac users. Universal attendance technology w...
  9. What is Web Conferencing Good For? RHUB Answers that Question with Their Web Conferencing Appliance and Software by Don Rainwater
    RHUB TurboMeeting web meeting software is delivered by appliance supporting PC and Mac users. Univer...
  10. RHUB conference and collaboration appliance solutions by Prabir Sen
    RHUB TurboMeeting web conferencing solution is delivered via appliance supporting your PC and Mac us...
  11. RHUB Remote Support by Prabir Sen
    RHUB TurboMeeting remote support appliance allows you remotely support your PC and Mac customers. Yo...
  12. RHUB Web conference by Prabir Sen
    RHUB TurboMeeting remote access support appliance allows you remotely support your PC and Mac custom...
  13. Web Conference by Prabir Sen
    RHUB TurboMeeting remote support server allows you remotely support your PC and Mac customers. You o...
  14. Not all web conference products created equal by Neil Kokemuller
    RHUB TurboMeeting web conferencing appliance supports PC and Mac users. Universal attendance technol...
  15. When thinking web conference consider ROI by Neil Kokemuller
    RHUB TurboMeeting web conferencing appliance allows you to self-host your web conferencing service f...
  16. RHUB Web Conference Appliance- How is it more advanced than other solutions? by Karen
    RHUB TurboMeeting web conference appliance supports PC and Mac users. Universal attendance technolog...
  17. Web conference offers great benefits for sales presentations by Neil Kokemuller
    RHUB TurboMeeting web conferencing appliance supports PC and Mac users. Universal attendance technol...
  18. Appliance-based web conferencing produces limitless communication by Neil Kokemuller
    RHUB TurboMeeting web conferencing solution is delivered via appliance supporting your PC and Mac us...
  19. Web Conference specialist offers great benefits to those who rely on web conference by Neil Kokemuller
    RHUB TurboMeeting internet web conferencing appliance supports PC and Mac users. Universal attendanc...
  20. Remote support tool enhanced customer support during web conference by Neil Kokemuller
    RHUB TurboMeeting web conferencing software is delivered via appliance supporting your PC and Mac us...

Related topics in Communications



Other Categories